Refund policy

Can I return or exchange product purchased on the Optimal Essentials Online Store?  If you aren’t happy, we aren’t happy, so let us make this right for you.

We have a 30-day satisfaction guarantee so if you and your Optimal Essentials product aren’t a match simply email us: admin@optimalessentilas.com and tell us what went wrong.

Please note that we don’t offer refunds or exchanges on an expired product or used product.  You can also give us a call on +61 433 889 614 and we will be more than happy to help you and answer any questions you may have.